Proper diagnosis first
Float switches, low-voltage fuses and control boards are checked before anyone declares the thermostat dead.
A dead thermostat is often the messenger, not the problem. We find out which before selling you one.
A blank or unresponsive thermostat is sometimes the thermostat and sometimes a fault it is reporting — a tripped float switch, a blown low-voltage fuse or a control board problem. We diagnose and replace thermostats within about 60 miles of Old Town, and wire smart thermostats correctly to the equipment they control.
Overview
Thermostat complaints are worth diagnosing rather than guessing at, because a blank screen frequently means something else tripped: a condensate float switch cutting power because the drain backed up, a blown low-voltage fuse from a shorted wire, or a failing control board. Replacing the thermostat in those cases fixes nothing. When a thermostat genuinely has failed, or you want a smart thermostat, the important part is wiring it correctly to your equipment — particularly on a heat pump, where a miswired thermostat can run expensive auxiliary heat constantly.
When To Call
What's Included
Float switches, low-voltage fuses and control boards are checked before anyone declares the thermostat dead.
Conventional and smart thermostats supplied and installed, matched to what the equipment needs.
Correct configuration so auxiliary heat assists when needed instead of running up the winter bill.
Our Process
A blank thermostat is often a float switch doing its job because the drain is blocked.
Low-voltage supply, fuse and wiring tested before condemning the thermostat.
A thermostat suited to the system, wired for every stage the equipment has.
Settings configured for the equipment, then we show you how to use it.
Pricing & Policies
These are our published policies. You get the price for your specific job before any work begins.
Why All About Air and Heat
Service Area
We serve homes and businesses within about 60 miles of Old Town, across Dixie, Levy, Gilchrist, Lafayette and Taylor counties.
Questions
Often not. A blank display commonly means a condensate float switch has cut power because the drain backed up, or a low-voltage fuse has blown. Both need fixing, and neither is solved by a new thermostat.
Many people do, but heat pumps are where it goes wrong — miswired staging can run auxiliary heat constantly and cost far more than the thermostat saved. We wire it to match the equipment.
It can help, mainly through scheduling and not conditioning an empty house. It will not compensate for a low charge, dirty coil or leaking ducts.
A thermostat in direct sun, on an exterior wall, or above a lamp will read high. A failed sensor also does it. We check placement as well as the device.
Related Services
Heating and cooling are one system. We diagnose all of it, not just the part that is easiest to reach.
Learn moreThe cheapest repair is the one that never happens. Maintenance is what keeps a Florida system out of trouble in August.
Learn moreA heat pump that cools fine but will not heat is usually a specific, fixable fault — not a dead system.
Learn more24/7 service across a 60-mile radius of Old Town, with no after-hours fees on emergency jobs.